Toronto now has the most mis-managed, poorly running, excuses abound of a Public Transit System that I am aware of. That more than a million people depend on each and every day. Even perhaps a decade ago, the Transit workers used to treat their Riders with respect.
Where do I begin?
Do I start with the crumbling ceilings and walls that one only has to see in their local Subway Station?
Do I start with the Ticket Collectors whom sit on their perch, get paid big money, and who shrug their shoulders when once again the token turnstile swallows your hard earned token and fails to let you through?
Do I start with the waste of money "Transit Constables" whom one never sees on an actual transit vehicle? They are either talking to the Vendors/Ticket Takers in the Station, eating outside the Sheppard Transit System, or picking on young teen-agers. Why are they not walking the subway trains at least? They certainly do not have to be on each train, but at the cost of their high salary and power, the very least they can do is walk the trains constantly changing so as to give the appearance that one never knows when to expect them.
Do I start with the waste of money Supervisors along Streetcar Routes whom I was led to believe are there to adjust the flow to make it go smoothly when in fact, I either seem them talking to one another or just sitting back making marks in their notebook, when there are Streetcars backed up along "King and Spadina" more than Seven Deep? And what is the system doing? They are hiring more to sit around and make checks in their notebooks?
Do I start with those voices who one strains to hear muffling their way through the speakers on a subway train - when you simply cannot hear them. Yet, they will not allow the drivers on the actual train to make the annoucement knowing full well you will be able to hear them clearly.
Do I start with the fact that the TTC has forgotten to treat their customers as such, and seems to think that the customer should treat the TTC with utmost respect. Starting treating your passengers as such, and you will be amazed at the difference.
Do I start with the horrible rush hour service? Considering I am awaiting sometimes more than 45 minutes for a Bus during Rush Hour, and see empty buses drive by my stop. Yet, I know that there will be no punishment to the driver, because their Union gives them an excuse not to do their job.
The Toronto Transit System needs to be overhauled. Their Union needs to be reined in, and they need to be held accountable for their lack of progress across the board.
Why do the TTC think that they are entitled to free health care benefits at the cost of the Taxpayers?
Why do the TTC think that they do not have to provide Customer Service at even the most basic level?
Why do the TTC think that they should earn more money than most and feel it is their given right to? No one has job security into today's market? Why does the TTC think that they are above every one else?
Why?
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